01 Oct 2016
Health Administration Managers are an integral component of a professional healthcare facility.
The calmer the conditions, the more likely there’s an experienced manager on the floor.
As the roles and responsibilities of a Health Administration Manager will differ depending on location, environment and the type of health facility, we’ve decided to keep it simple. For the purpose of this article, we will be referring to a Health Administration Manager as an employee working in a local Doctor’s office.
As with any managerial position, you will be required to monitor the actions of fellow staff under your supervision. Depending on your environment, this could mean supervising patient scheduling, ensuring the records are current and accurate, supervising the procedures of medical coding, billing and banking and implementing and monitoring of office policies and procedures.
Despite a large number of supervisory tasks, you don’t take a complete back seat from hands-on action. As a Health Administration Manager, there will be times in which you will be communicating with patients regarding enquiries and complaints. You need to confirm that you and your fellow employees are delivering the highest quality of service and care while providing patients with educational material based on their current health status.
As a Health Administration Manager, you may also find yourself conducting an inventory to ensure you’re keeping track of medical equipment and devices used within your work environment.
You are also responsible for facility cleaning, hygiene, safety and maintenance, as well as the appropriate removal of medical waste. Don’t worry – this doesn’t mean you personally have to take to the task with surgical gloves and a garbage bag. It means you’re responsible for making sure it gets done.
The world of health provides a rich and rewarding long-term career. Foundation Education’s Medical Administration courses will equip you with the skills and knowledge you need to work in or manage a healthcare facility. Call 1300 616 197 for more information.
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