If you are passionate about customer service, there are plenty of career options in the growing Hospitality industry.
The hospitality industry is amongst the largest in Australia and includes some of the most stable career opportunities.
If you're passionate about professional management and providing the very best customer service, then working in hospitality will allow you to turn that into your new career. When you enrol with Foundation Education, you will have a clear pathway to a challenging yet rewarding and flexible career.
The skills you’ll gain in the Hospitality sector are highly versatile, so there are many pathways you can take to a successful and rewarding career. Let’s find out just a few of the directions to get you started.
You will provide a consistent and high-quality standard of food and beverage set-up/service, ensuring smooth delivery of conference and function services.
You’ll greet guests, take them to their seats, manage their reservations and ensure dining areas are prepared to deliver positive dining experiences for patrons across a wide range of hospitality venues.
Foster a great team environment in a restaurant setting where you’ll be scheduling staff, managing budgets, daily operations, and staff training.
You’ll be responsible for managing budgets, operations, staff training and rosters to create a supportive, effective, and safe environment.
Designed for beginners as well as those seeking to formalise their on-the-job experience, our nationally recognised courses will lead you to a bright and rewarding future.
SIT30622
Open doors with essential hospitality skills needed to work across a range of venues such as restaurants, hotels, pubs, cafés, and more.
SIT40422
Take the next step in your career and progress into a supervisor role in the dynamic and fast-paced hospitality industry.
The hospitality industry is made up of businesses that provide accommodation such as motels, food and drink services such as cafes, restaurants, pubs, taverns and bars and hotels. No matter which industry you choose to step into, you can expect to have the following duties and responsibilities:
Managing budgets
Meeting and greeting customers, providing great service and resolving complaints
Managing staff and ensuring all training is up to date.
In order to perform your role to the best of your ability, there are some essential skills that will ensure you have a successful career in the hospitality industry. They include:
Teamwork – to work effectively with others in order to meet a high standard
Multi-Tasking – for juggling multiple tasks in a calm and concise manner
Time Management – so that all aspects of a business or organisation such as scheduling are running smoothly
Communication – to effectively engage with customers so that they have the best experience.
Since suffering a major decline due to the effects of the COVID-19 lockdowns, the hospitality industry's employment levels have returned to their pre-pandemic numbers.
For the hospitality industry, the numbers are expected to increase from 795,200 in 2021 to 846,400 by 2025.
*Source for projected job growth figures: Seek, 2023
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