Certificate IV in Business

Take charge of a specific section of a store, office or other workplace as an area supervisor. In this role, you will manage your own team of employees while reporting to a general manager as a representative of your area. This leadership and administrative role involves overseeing payroll for your team members, sorting out schedules, managing projects, and coordinating communications among your team members and other staff in the company.

Lead a team of colleagues to achieve their goals and complete their projects as a team coordinator. This role is founded on organisational skills, though there’s also an element of motivation. While planning work schedules and filtering demands from management, you will also need to empower your team members and help them focus to complete work efficiently.

As a team leader, you will supervise and manage a team of other staff members. This will typically involve motivating the team, assessing and evaluating employees, assisting management with recruitment and training programs, and updating the team on deadlines and company goals.

Senior administration officers are key leaders within any organisation, ensuring the company as a whole reaches its objectives and follows best-practice processes. In this position, you will hire, oversee, train, coordinate and monitor staff in your team. This role handles a range of administrative and management jobs, effectively enabling your colleagues to focus on getting their work done.

Working closely with a senior member of staff, you will play an essential role in ensuring all emails, phone calls, meetings, travel plans, and appointments are scheduled appropriately and run smoothly.